Governance and vendor reconciliation in aviation ground handling
An aviation ground handling company with an intercontinental subsidiary network carried out a GRC transformation together with the methodology of an international audit firm, to manage its governance, information security, risk and financial processes from one center. While the audit firm led the regulatory compliance and governance methodology, we carried those rules into a flexible platform architecture; an ERP-integrated vendor account reconciliation system automated the financial processes.
- 1/4One shared core: a single code base, data and rules isolated by tenant context.
- 2/4New tenants are opened by configuration — a parameter set, not a project.
- 3/4Noisy neighbour: one tenant spikes, its quota kicks in; the others never notice.
- 4/4450+ institutions, 65 million users, 3 billion transactions a day — from the same core.
- Thousands of vendors
- Automated monthly reconciliation; the manual finance load is gone
- Zero discrepancy
- Account inconsistencies resolved, fast period close
- Global visibility
- Real-time compliance tracking and audit capability across all subsidiaries
Problem
- Fragmented risk and compliance structures
- ISO standards and audit processes were tracked in decentralized documents.
- Manual reconciliation effort
- Period-end account reconciliations with thousands of vendors were done by hand, causing errors and lost time.
- Managing multiple subsidiaries
- The differing authorization mechanisms of global subsidiaries could not be orchestrated from one system.
Solution
- Central GRC platform
- Multi-company management with a dedicated authorization mechanism and built-in standards; a flexible protocol structure subsidiaries can join.
- ERP-integrated reconciliation
- Account balances sent to vendors automatically; one-click digital response over a secure link infrastructure.
- Real-time monitoring dashboards
- Risk and compliance levels on dashboards, giving full transparency in global audits.
Technical notes
- Multi-company authorization mechanism
- Subsidiary protocol structure
- ERP-integrated reconciliation service
- Secure-link-based vendor response
- Real-time compliance dashboards
Related services
What comes next
Raising enterprise maturity every year with a platform kept continuously current under annual governance license renewals.
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