Skip to content
Bilişim
TourismSystem Transformation

A holistic transformation program for a tourism group

A global tourism group and its technology subsidiary launched a multi-dimensional transformation program to raise operational efficiency and prepare the organization for the age of AI. Not a single product integration, but a strategic partnership that sets the group’s integration standards, builds test automation end to end and makes the organization AI-ready.

simulation
Integration hubERPTest automationBI / AIService 1Service 2Service 3
  1. 1/4A service publishes an event; the integration hub transforms and routes it.
  2. 2/4The hub triggers test automation: every change runs through the same scenarios.
  3. 3/4The BI/AI layer feeds from the same stream; data is produced once.
  4. 4/4Every integration is observed from one hub; a foundation ready for AI.
5 focus areas
Testing, integration, data/BI, AI and outsourcing in one program
Central hub
Visually designed, real-time monitored integration structure
AI-ready
Central management of all AI capabilities

Problem

Test and quality problems
High post-release defect returns and manual test data effort during the agile transition.
Scattered integrations
Integration structures dependent on different teams, hard to monitor and manage.
Data delays
Correlating data in different formats took weeks.

Solution

Test and quality automation
Web/mobile analysis documents were decomposed through process analysis; test data automation strategies were designed.
Enterprise integration hub
Drag-and-drop visual design, minimal code, real-time error tracking and versioning.
Unified data and AI infrastructure
Data, events, the rule engine and BI on one infrastructure; agent-based solutions with generative, contextual and voice AI capabilities.

Technical notes

  • Test data automation and regression strategy
  • Integration hub with visual flow design, versioning and error tracking
  • Data + events + rule engine + BI on one infrastructure
  • Generative and agentic AI integration layer

Related services

What comes next

Team motivation and job satisfaction are back at a high level. The next phase: the roadmap for a mobile- and AI-focused global business scenario that will manage the entire hotel experience.

← Previous caseDetailed digitization analysis at a brokerage firmNext case →A process automation value partnership at a telecom operator

Let’s assess your project.

If you are planning a transformation of high scale and architectural demand, we draw up the risk map together in the first meeting.

Discuss Your Project →